FAQs

How do I make a reservation?

Bookings will open 10am, EST (Eastern Standard Time) on 6 December 2016 and will be offered on a first-come, first-served basis. Noma Mexico operates on a special ticketing system. We sell tickets for parties of 2, 4, and 6. If you do not see available tickets for your desired party size, it means we are currently sold out.

Ticket system log-out times:

Please be aware that you will have 7 minutes to complete the transaction once tickets are selected. If you exceed the allotted time you will be signed out and the tickets will be released back into our system for other guests to purchase.

When are you open?

Opening Hours: Dinner from 17:30 - 24:30. We are open Wednesday - Sunday for dinner only.

What does my ticket include?

When you purchase a ticket to Noma Mexico, it covers the cost of our tasting menu, beverage pairing (including non alcoholic, and alcoholic beverages), water and tea/coffee. After-dinner drinks from our bar are not included but will be available for purchase on the day.

Can I get a refund once purchased?

Unfortunately tickets are non-refundable but are transferable.

Can I give my ticket away?

Yes, you are welcome to give the ticket away. However please be aware that Noma Mexico will not accept the resale of tickets above face value.

How do I transfer my ticket?

Booking transfers will be possible through your TOCK account or by contacting Noma Mexico at mexico@noma.dk. Full details of the new party must be registered to complete transfer. Transfer of bookings will be possible in name only; transfer of payment must be handled between guests directly, as appropriate.

Will you accommodate allergies?

Yes, we can accommodate dietary restrictions and/or allergies, as long as we have been informed no later than 48 hours prior to the reservation. You are welcome to email us at mexico@noma.dk.

Is there a dress code?

There is no dress code. Please come as you feel comfortable. Please note that the Noma Mexico is an open-air restaurant on the jungle side of Tulum, so please dress for warm weather.

Where is the restaurant located?

The restaurant will be located on the jungle side of the main beach road through Tulum (Carretera Tulum a Boca Paila), approximately 8.2 km from the center of town, and across the road from La Zebra hotel. The closest airport is Cancun International Airport, which is approximately 125 km or about 1hr 45min drive from the restaurant.

What about beverages?

A beverage pairing is included in the ticket price. If you wish to have a nonalcoholic pairing please notify us in advance. For those interested, and depending on availability, we will also offer wines by the bottle at an additional cost to be paid on the night. After dinner, we will also have a bar, where after-dinner drinks will be available for purchase.

Have additional questions?

If you have additional questions about Tock or your reservation, please visit the Tock help page.

noma mexico

Tulum, Quintana Roo

At Noma Mexico, the outdoor open-air restaurant is nestled between the jungle and the Caribbean Sea in Tulum. Exposed to the climate, it is hot, steaming and unpredictable. Wild like the Mexican landscape, Noma Mexico shares their interpretation of the tastes from one of the most beautiful countries they've come to know.

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